Privacy Policy – RGPD Compliance
1. General Information Upfan, registered under SIRET 92942819100019, located at 122 Rue Amelot, 75011 Paris, France, is committed to protecting the personal data of its clients in compliance with the General Data Protection Regulation (GDPR).
2. Data Collection and Use We collect and process personal data for the following purposes:
Managing registrations and participation in training programs.
Providing customer support and responding to inquiries.
Sending promotional offers and newsletters (with user consent).
Improving our training services and website experience.
3. Types of Data Collected The personal data collected may include:
Name, surname, and contact details (email, phone number, postal address).
Payment and billing information.
Training progress and participation records.
4. Data Retention Period Personal data is retained for the duration necessary to fulfill the purposes for which it was collected, in compliance with legal obligations:
Client records: Retained for up to 5 years after the last interaction.
Billing information: Retained for 10 years as required by financial regulations.
Marketing communications: Retained until the user withdraws consent.
5. Data Sharing and Security Upfan does not sell or rent personal data. Data may be shared with:
Authorized employees handling training and customer relations.
Payment service providers for transaction processing.
Legal authorities if required by law. We implement security measures to protect data from unauthorized access, alteration, or disclosure.
6. User Rights Under the GDPR, users have the following rights regarding their personal data:
Right to access, correct, or delete their data.
Right to object to or restrict processing.
Right to data portability.
Right to withdraw consent at any time. To exercise these rights, contact us at contact@upfan.fr.
7. Cookies and Tracking Technologies Our website uses cookies to enhance user experience. Users can manage cookie preferences through their browser settings.
8. Contact and Complaints For any data privacy concerns, please contact us at contact@upfan.fr. If unsatisfied, you may file a complaint with the CNIL (French data protection authority).
9. Policy Updates This policy may be updated periodically. Users will be notified of significant changes.